About Us
We’re a premier logistics provider
AFFA’s Logistic Solutions at a glance
At AFFA we deliver twice a day to Heathrow Airport, providing an efficient air freight service to nearly all worldwide destinations. We guarantee to offer a fast and secure service, sending freight by air, and one that you can always trust. AFFA also offer consolidation services worldwide with full I.A.T.A. accreditation. We have a built-up a reputation with industry partners over the years, and offer some of the best prices.
There are several benefits of choosing air freight shipping. It is a valuable option for any deliveries that are time-sensitive and need to be sent to almost anywhere in the world. Even more so if you have a smaller sized business that wants to still invest in international trading. You will have the benefit of extra security and peace of mind that your goods will arrive in a speedy manner.
It’s the AFFA “can do attitude” that makes us stand out in a competitive market!
What makes AFFA different?
In a competitive market with so many options, you will want a team you can trust. Here at AFFA we are a business with a “can do attitude” that offers much more than just pallets. We can also provide sea freight, air freight, parcel, document and same-day delivery. As an added bonus, all of our services include our friendly, fast and reliable customer service.
What’s more, our expertise doesn’t end at moving goods, we also offer secure storage options on site, giving you complete peace of mind that your goods are always in safe hands.
Something else that makes us stand out from the crowd is that we don’t operate with call centres, instead we have locally based branches right across the country. This means that your customer service manager will be local to you and is always just a call away.
Why Choose AFFA?
Our Experience
For nearly 50 years, we have provided high quality and reliable freight forwarding services for customers around the globe. Our decades of experience in the logistics industry gives us access to a wealth of contacts and networks to ensure the highest levels of service for our clients. We offer a wide range of international freight forwarding services, specialist packing facilities, as well as UK parcel and pallet services.
Our Customer Service
We understand how important it is to know where your shipments are during the freight forwarding and delivery process, as well as the importance of being able to speak to a real person if you have any questions or queries. That’s why we have a friendly customer service team that is always just a call or email away. Our team will be able to answer any questions you may have about tracking, pricing or compliance.
Our Import and Export Knowledge
When importing or exporting goods across the world, taxes and import duties can be confusing or complex to navigate. For years, we have helped our clients with customs clearance and duties. If you would like to find out more about how our team can help with important or exporting goods internationally, please contact our team.
Our Services
Frequently Asked Questions
Once you open an account with us, we are able to provide our clients with a tariff. Alternatively, you can use our quote section here.
Our dedicated loads are priced on a case-by-case basis.
If goods are coming from abroad (including Ireland) they will need to be cleared by customs. Customs clearance can take 2 – 3 days, providing that the correct and appropriate paperwork is provided.
Please email us to find out what paperwork is needed for your goods.
Our bespoke cases can provide 100% protection under normal handling and storage.
Usually, Road freight is a Door to Door / Warehouse to Warehouse service. Freight costs would exclude Customs clearance, and any local duties and taxes.
Timed surcharges may apply where access is only available within a set period throughout the day.
A home delivery surcharge is applicable on all residential deliveries.
The Verified Gross Mass (VGM) is the weight of the cargo including dunnage and bracing plus the tare weight of the container carrying this cargo.
SOLAS requires the shipper to provide VGM in a “shipping document,” either as part of the shipping instruction or in a separate communication, before vessel loading.
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There are various weight and size restrictions to be aware of, but because CSM Logistics utilise various carriers to deliver your parcels, we can be flexible and route your consignments with the appropriate carrier.
To make a booking we would need to know if the goods will be delivered to our warehouse, or if a collection is required. We will need a description of the goods, total number of pieces (Cartons, pallets etc.) total weight, and dimensions of each piece. The collection address (if required).
We will require for all shipments, Invoice and packing list, detailing the shippers full name, address and contact details, the consignee (receiver) full name, address, and contact details, description of goods, and values. Also, who is paying for the shipment, and if it is to be delivered to arrival airport / port, or if customs clearance and delivery is required at destination.
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We are unable to send dangerous/ hazardous goods along with personal effects through the Pallet-Track network, but if you would like to get in touch with us, we can arrange for another carrier to efficiently deliver your goods.