About Us
We’re a premier logistics provider
AFFA’s Logistic Solutions at a glance
At AFFA we deliver twice a day to Heathrow Airport, providing an efficient air freight service to nearly all worldwide destinations. We guarantee to offer a fast and secure service, sending freight by air, and one that you can always trust. AFFA also offer consolidation services worldwide with full I.A.T.A. accreditation. We have a built-up a reputation with industry partners over the years, and offer some of the best prices.
There are several benefits of choosing air freight shipping. It is a valuable option for any deliveries that are time-sensitive and need to be sent to almost anywhere in the world. Even more so if you have a smaller sized business that wants to still invest in international trading. You will have the benefit of extra security and peace of mind that your goods will arrive in a speedy manner.
It’s the AFFA “can do attitude” that makes us stand out in a competitive market!
What makes AFFA different?
In a competitive market with so many options, you will want a team you can trust. Here at AFFA we are a business with a “can do attitude” that offers much more than just pallets. We can also provide sea freight, air freight, parcel, document and same-day delivery. As an added bonus, all of our services include our friendly, fast and reliable customer service.
What’s more, our expertise doesn’t end at moving goods, we also offer secure storage options on site, giving you complete peace of mind that your goods are always in safe hands.
Something else that makes us stand out from the crowd is that we don’t operate with call centres, instead we have locally based branches right across the country. This means that your customer service manager will be local to you and is always just a call away.
Why Choose AFFA?
Our Experience
For nearly 50 years, we have provided high quality and reliable freight forwarding services for customers around the globe. Our decades of experience in the logistics industry gives us access to a wealth of contacts and networks to ensure the highest levels of service for our clients. We offer a wide range of international freight forwarding services, specialist packing facilities, as well as UK parcel and pallet services.
Our Customer Service
We understand how important it is to know where your shipments are during the freight forwarding and delivery process, as well as the importance of being able to speak to a real person if you have any questions or queries. That’s why we have a friendly customer service team that is always just a call or email away. Our team will be able to answer any questions you may have about tracking, pricing or compliance.
Our Import and Export Knowledge
When importing or exporting goods across the world, taxes and import duties can be confusing or complex to navigate. For years, we have helped our clients with customs clearance and duties. If you would like to find out more about how our team can help with important or exporting goods internationally, please contact our team.
Our Services
Frequently Asked Questions
All consignments can be tracked through the CSM Logistics website. We provide live tracking with a proof of delivery available on all shipments that are sent.
This is always a possibility if we are advised in advance.
We have an online customer portal, which allows you to identify the different stages of its journey that it has currently taken, which will also provide an estimated time of arrival.
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Inland Haulage Charges are the transportation costs incurred when moving freight from a seaport of loading to an inland container freight station, and vice versa.
Load options can range entirely down to your preference. Smaller consignments (1 – 10 pallets) can be catered for through our pallet-track network, but we can also offer dedicated loads.
We can confidently provide transport from anything as small as one pallet through to multiple dedicated loads.
Our cases are completely bespoke and can be made any size. These are completed by our very own case making company on site called Three Angels Packaging.
We are unable to send dangerous/ hazardous goods along with personal effects through the Pallet-Track network, but if you would like to get in touch with us, we can arrange for another carrier to efficiently deliver your goods.
By emailing operations@affa.co.uk
There are various weight and size restrictions to be aware of, but because CSM Logistics utilise various carriers to deliver your parcels, we can be flexible and route your consignments with the appropriate carrier.