About Us
We’re a premier logistics provider
AFFA’s Logistic Solutions at a glance
At AFFA we deliver twice a day to Heathrow Airport, providing an efficient air freight service to nearly all worldwide destinations. We guarantee to offer a fast and secure service, sending freight by air, and one that you can always trust. AFFA also offer consolidation services worldwide with full I.A.T.A. accreditation. We have a built-up a reputation with industry partners over the years, and offer some of the best prices.
There are several benefits of choosing air freight shipping. It is a valuable option for any deliveries that are time-sensitive and need to be sent to almost anywhere in the world. Even more so if you have a smaller sized business that wants to still invest in international trading. You will have the benefit of extra security and peace of mind that your goods will arrive in a speedy manner.
It’s the AFFA “can do attitude” that makes us stand out in a competitive market!
What makes AFFA different?
In a competitive market with so many options, you will want a team you can trust. Here at AFFA we are a business with a “can do attitude” that offers much more than just pallets. We can also provide sea freight, air freight, parcel, document and same-day delivery. As an added bonus, all of our services include our friendly, fast and reliable customer service.
What’s more, our expertise doesn’t end at moving goods, we also offer secure storage options on site, giving you complete peace of mind that your goods are always in safe hands.
Something else that makes us stand out from the crowd is that we don’t operate with call centres, instead we have locally based branches right across the country. This means that your customer service manager will be local to you and is always just a call away.
Why Choose AFFA?
Our Experience

For nearly 50 years, we have provided high quality and reliable freight forwarding services for customers around the globe. Our decades of experience in the logistics industry gives us access to a wealth of contacts and networks to ensure the highest levels of service for our clients. We offer a wide range of international freight forwarding services, specialist packing facilities, as well as UK parcel and pallet services.
Our Customer Service

We understand how important it is to know where your shipments are during the freight forwarding and delivery process, as well as the importance of being able to speak to a real person if you have any questions or queries. That’s why we have a friendly customer service team that is always just a call or email away. Our team will be able to answer any questions you may have about tracking, pricing or compliance.
Our Import and Export Knowledge

When importing or exporting goods across the world, taxes and import duties can be confusing or complex to navigate. For years, we have helped our clients with customs clearance and duties. If you would like to find out more about how our team can help with important or exporting goods internationally, please contact our team.
Our Services
Frequently Asked Questions
All goods should be packed safely and securely to a 4-way pallet by either banding or shrink-wrap.
Donec ut tempus mi. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis.
Our bespoke cases can provide 100% protection under normal handling and storage.
By emailing operations@affa.co.uk
Once you open an account with us, we are able to provide our clients with a tariff. Alternatively, you can use our quote section here.
Our dedicated loads are priced on a case-by-case basis.
Usually, Road freight is a Door to Door / Warehouse to Warehouse service. Freight costs would exclude Customs clearance, and any local duties and taxes.
Timed surcharges may apply where access is only available within a set period throughout the day.
A home delivery surcharge is applicable on all residential deliveries.
Preparing cargo for air transportation is imperative to focus on the quality of packaging.
The consignor shall be responsible for proper cargo packaging to ensure safe cargo transportation, standard handling and prevent damage to people, cargo (goods) and other property (TACT rules).
It is crucial to choose a high-quality container that corresponds to the contents. It must reliably protect the cargo from any accidental damage during handing and transportation. This is especially important for fragile cargo, which, in addition to the rigid outer packaging, must be appropriately labeled: have handling symbols “fragile”, “do not drop”, etc. Air cargo must have a good packing for its reliable placement and fastening onboard of the aircraft and safety during transportation, transshipment, transportation and warehousing
The packed cargo must not have sharp corners, protrusions and other things that could contaminate or damage the cargo space of aircraft and its equipment, as well as baggage and mail.
Metal, glass, ceramic, wooden, plastic and other packing for liquid and other goods to be transported by air must withstand excessive pressure depending on the altitude and temperature and ensure full protection against leakage, spillage or scattering of contents.
The packaging and labeling of dangerous cargo are subject to special requirements set out in IATA’s Dangerous Goods Regulations.
The dimensions (length * width * height) and weight of each package are very important. Cargo dimensions must ensure its free loading (unloading) in the aircraft, placement in the cargo compartment and fastening, including on/in the load devices. The weight, dimensions or volume of cargo must not exceed the limits established for a certain type of aircraft, including when attaching them to/in the load devices.
Thus, the maximum permissible dimensions and weight of the package directly depend on the type of aircraft for air freight and the technical equipment of the cargo terminal. We recommend that all our consignors, if possible, contact us for advice during packaging of goods.
Correct and clear marking of cargo is also crucial for the process of cargo transportation.
Cargo marking means inscriptions, conventional signs and marks directly on the product, packing or on sewn, glued or tied labels (tags).
Each cargo unit must be clearly, legibly and reliably marked to identify the consignor and the consignee. When it comes to cross-border shipment, the text marks on packages should be duplicated in English. They should contain the following details:
- full name of the consignor and consignee, their addresses and contact details as per the air waybill;
- points of departure and destination
- package number and total number of packages
Do not forget about the handling symbols and warnings prescribing the way of handling cargo during its warehousing, transshipment, transportation, use (“keep dry”, “protect from sunlight”, “fragile, handle with care”, “do not stack” etc.). Dangerous goods require special signs of stringent format, which are stamped under the supervision of a trained specialist.
In addition to the above general rules and standards, it is worth remembering that some countries set extra requirements for packages and labels on international cargo. In each case, these requirements must be studied and met by the consignor before export – in order to avoid delays and problems with customs, phytosanitary, quarantine and other control services of the destination, transit country. For example, the United States of America requires a fumigated seal on a wooden container of import cargo, otherwise such cargo is subject to re-export to the country of departure – at the expense of the consignor.
FCL for Full Container Load and LCL for Less than Container Loads.
An FCL shipment, or full container shipment, as its name suggests, is a shipment that occupies the entire space of a container without having to share it with other merchandise
The Air Waybill (AWB) is a document that accompanies an airfreight shipment. The AWB is a contract between the sender and the airline transporting the shipment. The AWB is also evidence for the transport contract and for the delivery of the goods.
A booking needs to be made with the freight agent.
The container will arrive at the agreed time.
The shipper then has 3 hours to load the container.
This must be done by the shipper alone. The driver will not help!
Once the container is loaded, it must be sealed and the seal number and container number noted.

