About Us
We’re a premier logistics provider
AFFA’s Logistic Solutions at a glance
At AFFA we deliver twice a day to Heathrow Airport, providing an efficient air freight service to nearly all worldwide destinations. We guarantee to offer a fast and secure service, sending freight by air, and one that you can always trust. AFFA also offer consolidation services worldwide with full I.A.T.A. accreditation. We have a built-up a reputation with industry partners over the years, and offer some of the best prices.
There are several benefits of choosing air freight shipping. It is a valuable option for any deliveries that are time-sensitive and need to be sent to almost anywhere in the world. Even more so if you have a smaller sized business that wants to still invest in international trading. You will have the benefit of extra security and peace of mind that your goods will arrive in a speedy manner.
It’s the AFFA “can do attitude” that makes us stand out in a competitive market!
What makes AFFA different?
In a competitive market with so many options, you will want a team you can trust. Here at AFFA we are a business with a “can do attitude” that offers much more than just pallets. We can also provide sea freight, air freight, parcel, document and same-day delivery. As an added bonus, all of our services include our friendly, fast and reliable customer service.
What’s more, our expertise doesn’t end at moving goods, we also offer secure storage options on site, giving you complete peace of mind that your goods are always in safe hands.
Something else that makes us stand out from the crowd is that we don’t operate with call centres, instead we have locally based branches right across the country. This means that your customer service manager will be local to you and is always just a call away.
Why Choose AFFA?
Our Experience
For nearly 50 years, we have provided high quality and reliable freight forwarding services for customers around the globe. Our decades of experience in the logistics industry gives us access to a wealth of contacts and networks to ensure the highest levels of service for our clients. We offer a wide range of international freight forwarding services, specialist packing facilities, as well as UK parcel and pallet services.
Our Customer Service
We understand how important it is to know where your shipments are during the freight forwarding and delivery process, as well as the importance of being able to speak to a real person if you have any questions or queries. That’s why we have a friendly customer service team that is always just a call or email away. Our team will be able to answer any questions you may have about tracking, pricing or compliance.
Our Import and Export Knowledge
When importing or exporting goods across the world, taxes and import duties can be confusing or complex to navigate. For years, we have helped our clients with customs clearance and duties. If you would like to find out more about how our team can help with important or exporting goods internationally, please contact our team.
Our Services
Frequently Asked Questions
Prices will vary based on various factors. The size, weight, service and destination of your pallet will affect this. Generally, pallet prices start from £45.
Yes pallets and parcels can be transported together, as long as they are packed suitably for transport by Road. If possible, it would be advisable to palletise cartons.
The major factors to consider are urgency, and cost when choosing between Air or Sea freight. Usually, sea freight is less costly than air freight. Airfreight shipment can reach their destination in 1-3 days, whereas Sea freight is likely to take anything from 2 to 6 weeks.
Usually, sea freight is less costly than air freight, depending on size and weight of the shipment.
By using our unique track and trace system, your freight is constantly monitored. By scanning your consignment barcode added to your pallet; multiple scans guarantee that the quality is checked throughout its journey.
Quotes and bookings of pallets do not include VAT. This will be added to your invoice.
Typical charges for sea freight include, Freight, Bunker Adjustment Fee (BAF), Currency Adjustment Factor (CAF), Terminal Handling Charge, Environmental Fuel Fee (EFF), Peak Season Surcharges (PSS), Documentation, Port Security, SOLAS / VGM (Safety Of Life At Sea / Verified Gross Mass), Inland Haulage (if required).
Other fees and surcharges may be applicable depending on the nature of goods and shipping instructions.
We have an online customer portal, which allows you to identify the different stages of its journey that it has currently taken, which will also provide an estimated time of arrival.
We are unable to send dangerous/ hazardous goods along with personal effects through the Pallet-Track network, but if you would like to get in touch with us, we can arrange for another carrier to efficiently deliver your goods.
The option for a Saturday delivery is available through the network, and we can also provide a 24-hour dedicated vehicle delivery service that can deliver at a time of your choosing 24 hours a day.
There are very few items that cannot be shipped by air, but there are many restricted items that can be shipped if packed and documented as per IATA regulations.
Restrictions on air cargo for items that may endanger the aircraft or passengers’ health or safety, or cause property damage, the main categories being:
Explosives: fireworks and firecrackers, detonating fuses, etc.;
Gases: such as compressed gas, dry ice, fire extinguisher, gas cartridge, inflated ball, respirator, explosive automotive airbag, aerosol, gas lighter, gas cylinder, and lamp bulb etc.;
Flammable liquid: e.g. paint, gasoline, alcohol, engine oil, camphor oil, engine starting fluid, turpentine, thinner, mucilage, perfume, insect sprays, air freshener etc.
Flammable solid, pyrophoric substances, and substances that emit flammable gases in contact with water: e.g. activated carbon, titanium powder, copra, castor products, rubber debris, safety matches, dry white phosphorus , dry yellow phosphorus, magnesium powder, and solid gum, etc.
Toxic and infectious items: pesticides, lithium batteries
Corrosive items: e.g. batteries, alkaline battery electrolyte
Magnetic substances without degaussing packaging, magnetic steel and other strong magnetic products: e.g. currency detectors, speakers, magnets
Items dangerous to public health: e.g. corpses & bones (inc. incinerated), untanned hides, animal bones not processed with chemicals
Oxidizers, organic peroxides, radioactive materials & corrosive items: e.g. chemical medicines, lab chemicals (potassium permanganate, sulphuric acid)
Powder, liquids, pastes, and other items with danger signs on their packaging
Biochemical products and infectious materials of all kinds: e.g. bacillus anthracis, dangerous pathogens, medical wastes
Biochemical products and infectious materials of all kinds: e.g. bacillus anthracis, dangerous pathogens, medical wastes
Other restrictions will apply due to national laws and regulations of specific airlines. One example is that following the discovery of bombs on a flight due to leave the UK in 2010, the Government imposed a temporary ban on the carriage of printer cartridges from unapproved shippers.
Individuals who are sending personal effects or household items in a crate have to supply a full packing list.